Postage & Shipping
We send all parcels via Australia Post. At checkout you will have the option of Express Post or Standard Australia Post. Express Post from Byron Bay takes 2-6 days depending on whether you are in a city or a remote area. Standard Australia Post from Byron Bay takes between 3-7 days. We endeavour to post all orders the day we receive your order, however sometimes we may experience delays due to other circumstances.
Bulky Items Items over 3kg, or outside the Australia Post guidelines, will be marked as a “bulky item” and will be charged according to the size, weight and destination and will be sent standard post unless specified.
For parcels under 500g - items will be sent flat rate Australia Registered International Shipping $30 to New Zealand, China, Malaysia, and Singapore. Shipping is $35 for USA, UK and Europe. Parcels over 500g will be charged according to Country. Delivery is between 8-14 business days (shipping may take longer to some countries, so please be patient). Please also allow Sweet Papillon 1-4 days to ship your order.
All international customers are responsible for the customs rates within their own country. For further information, please contact your local customs office.